Upgraded to 21CN question
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Upgraded to 21CN question
22-02-2012 10:49 PM
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Not so long ago i recived an email from plusnet advising that as my exchange had been upgraded to 21CN my connection would be migraded in the following weeks.
On Monday i cheked the closed questions in the help assistant and found the following note:
The broadband service is now being transferred to the 21C Network.
The transfer will complete by midnight on 21/02/2012.
This morning i rebooted my router and found that there had been no speed increase, speed tests indicated that my download speeds had remained the same.
My router is showing the following:
ADSL Type: G992_1_A
Downstream Data Rate (Kbps): 8064
Downstream Noise Margin: 7.5
Downstream Output Power: 7.9
Downstream Attenuation: 7.4
Upstream Data Rate (Kbps): 1056
Upstream Noise Margin: 12.0
Upstream Output Power: 10.6
Upstream Attenuation: 2.0
Would it be possable for someone to check my line and confirm that i have indeed been moved over to 21CN?
Thanks
Re: Upgraded to 21CN question
22-02-2012 10:54 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Upgraded to 21CN question
22-02-2012 11:19 PM
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Estimated line speed:Not recorded (service activated before we introduced estimates).
Current line speed: 7.15 Mb
I am sitting on the dorstep of the exchange....almoat, surely i should see some speed increase?
Alos my router is showing that my line mode is G.992.1 whcih if the previous posts are correct, means that i am on ADSL.
Re: Upgraded to 21CN question
22-02-2012 11:24 PM
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With your attenuation, on ADSL2+ your downstream sync speed should be near the maximum achievable.
Re: Upgraded to 21CN question
22-02-2012 11:29 PM
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I am currently usng a belkin N+ Modem-Router - Hardware: F5D8635-4v1.....should have given that on my 1st post
According to Belkin the device is Compatible with ADSL, ADSL 2 & ADSL 2+
Re: Upgraded to 21CN question
23-02-2012 12:50 AM
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http://www.speedtester.bt.com/
Download speedachieved during the test was - 6.94 Mbps
For your connection, the acceptable range of speeds is 2 Mbps-7.15 Mbps.
IP Profile for your line is - 7.11 Mbps
Upload speed achieved during the test was - 969Kbps
Additional Information:
Upstream Rate IP profile on your line is - 832 Kbps
Any help or advice would be greatly appreciated.
Regards
StormWarden
Re: Upgraded to 21CN question
23-02-2012 1:19 AM
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Hopefully Plusnet will take a look at this in the morning.
Re: Upgraded to 21CN question
23-02-2012 8:04 AM
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So the first message they got from Plusnet was technically correct in that they were being migrated to 21CN
The message said nothing about being upgraded to ADSL2+ !!
The upstream sync of 1051 seems like an upcapped one for an ADSL2+ connection - which I agree is odd for ADSL1
Most routers do not report downstream power figures on ADSL2+. not sure whether this is a bug in the router software or the exchange software......but the stats provided by the OP DO show it. Another reason to suggest they are on 21CN network but still on ADSL1.
Re: Upgraded to 21CN question
23-02-2012 8:51 AM
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This morning i rooted around my inbox an found the original notification and it did mention that I would still remain on my corrent speed.
"You will remain on the same 'up to 8Mbps' speeds that you have currently but are likely to see a better broadband performance".
What would need to be done so that i could get the higher speeds?
Regards
StormWarden
Re: Upgraded to 21CN question
23-02-2012 8:59 AM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Upgraded to 21CN question
23-02-2012 11:13 AM
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Would you please upgade my line speed.....
Refgards
StormWarden
Re: Upgraded to 21CN question
23-02-2012 12:11 PM
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Re: Upgraded to 21CN question
24-02-2012 12:06 PM
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Just cheked my router stats and it does show that my throughput has changed:
Type: G992_5_A
Data Rate - Downstream: 20215 - Upstream:888
Noise Margin - Downstream: 6.0 - Upstream: 15.8
Output Power - Downstream: 0.0 - Upstream: 10.9
Attenuation - Downstream: 9.3 - Upstream: 3.4
BT Speed Test
Download speedachieved during the test was - 6.83 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 17.83 Mbps
As I am in the training period this should change?
Regards
Re: Upgraded to 21CN question
24-02-2012 12:11 PM
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Re: Upgraded to 21CN question
24-02-2012 12:28 PM
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