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Upgraded but download speed still the same

FIXED
berlinmackem
Dabbler
Posts: 11
Thanks: 1
Registered: ‎22-08-2022

Re: Upgraded but download speed still the same

@Anonymous thank you for the help! #newbie

LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: Upgraded but download speed still the same

Fix

Hiya @berlinmackem, I've just put a DLM reset through on your line and it looks like the sync speed has now increased. Can you let me know how things are?

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
berlinmackem
Dabbler
Posts: 11
Thanks: 1
Registered: ‎22-08-2022

Re: Upgraded but download speed still the same

@LaurenB - you're a star. Speed now up to around 50. Thank you so much for your help! 😉 

LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: Upgraded but download speed still the same

Ah fab! Thanks for letting me know Smiley

 

Just get back to us if you have any further queries at all.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team