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Upgraded account, now got problems

suel
Newbie
Posts: 4
Registered: 01-03-2008

Upgraded account, now got problems

I have just changed my account to the gaming one, as my Son was finding the speeds too slow and didn't like the restrictions.  Since the upgrade has happened I am now having difficulties doing normal surfing and cannot connect to any newsgroups.
Also our connections are now slower than before
I wasn't aware that this option would restrict normal surfing etc.
Can anyone help.
thanks
2 REPLIES
suel
Newbie
Posts: 4
Registered: 01-03-2008

Re: Upgraded account, now got problems

Hi,
thanks for the suggestion, I have gone to do the test, but it won't accept my email address on the log in page, so not sure what to do now.
Can't you tell I am a novice.
Thanks for  your help
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Upgraded account, now got problems

Hi,
This might be a really silly question, so I apologise in advance!
Have you tried to reboot your router?