Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Upgrade to fibre - slower than before!
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Upgrade to fibre - slower than before!
Upgrade to fibre - slower than before!
16-04-2014 10:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've just switched to FTTC broadband with a BT Openreach contractor turning up today (second attempt as BT simply cancelled the first appointment without a reason). The download speed is 3.5mb, when the estimated speed should be around 38mb. The upload is around 8mb which seems about right. Is this normal for new connections? I realise they take time to sync sometimes but it seems crazy that it's so slow.
cheers
cheers
Message 1 of 6
(1,095 Views)
5 REPLIES 5
Re: Upgrade to fibre - slower than before!
16-04-2014 11:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi sdp,
Really sorry for the poor speeds you've had here. If you could reboot your router you should start to see an increase in speeds.
Really sorry for the poor speeds you've had here. If you could reboot your router you should start to see an increase in speeds.
Message 2 of 6
(661 Views)
Re: Upgrade to fibre - slower than before!
17-04-2014 1:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I had rebooted it last night (it having been installed mid-morning) and it was the same. I'll try it again this evening and let you know.
thanks
thanks
Message 3 of 6
(661 Views)
Re: Upgrade to fibre - slower than before!
17-04-2014 1:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It shouldn't have been the same.
Can you ensure that you're connected with an Ethernet Cable so we can check your speeds without any interference.
Can you ensure that you're connected with an Ethernet Cable so we can check your speeds without any interference.
Message 4 of 6
(661 Views)
Re: Upgrade to fibre - slower than before!
18-04-2014 11:57 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
I rebooted it again last night and it's come up at about 35mb - not quite as much as I was expecting but significantly better than before! I'd been using a wired connection for all of my tests, I guess it just took longer than I was expecting to increase the speeds.
thanks
Steve
I rebooted it again last night and it's come up at about 35mb - not quite as much as I was expecting but significantly better than before! I'd been using a wired connection for all of my tests, I guess it just took longer than I was expecting to increase the speeds.
thanks
Steve
Message 5 of 6
(661 Views)
Re: Upgrade to fibre - slower than before!
18-04-2014 2:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Message 6 of 6
(661 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Upgrade to fibre - slower than before!