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Upgrade to fibre & fixed IP

newbec
Dabbler
Posts: 14
Registered: 27-04-2008

Upgrade to fibre & fixed IP

I'm currently on Plusnet Unlimited + Talk evening and weekend package and have had a fixed IP address since joining PN around 10 years ago.
If I change my package to fibre broadband + telephone am I able to keep my fixed IP address? If so is there anything I need to do to ensure I keep it during the changeover or will it just stay as a fixed IP anyway?
Thanks.
6 REPLIES
Community Veteran
Posts: 1,258
Thanks: 20
Fixes: 3
Registered: 22-06-2012

Re: Upgrade to fibre & fixed IP

Mine stayed fixed automatically. Smiley
Community Veteran
Posts: 1,136
Thanks: 2
Registered: 30-07-2007

Re: Upgrade to fibre & fixed IP

Mine stayed with me. But it's always worth checking after the upgrade in case it goes walk about.
F9 member since 4 Sep 1999
F9 ADSL customer since 27 Aug 2004
DLM manages your line the same way DRM manages your rights.
Look at all the pretty graphs! (now with uptime logging!)
GeordieMark
Grafter
Posts: 335
Thanks: 1
Registered: 10-11-2013

Re: Upgrade to fibre & fixed IP

Mine stayed too
Estragon
Rising Star
Posts: 811
Thanks: 10
Registered: 07-02-2012

Re: Upgrade to fibre & fixed IP

And mine. I believe this is because it is stored on your account and that is checked before allocating an IP address from the pool.
newbec
Dabbler
Posts: 14
Registered: 27-04-2008

Re: Upgrade to fibre & fixed IP

Thanks for the replies. Ive applied for a change of package to fibre
GeordieMark
Grafter
Posts: 335
Thanks: 1
Registered: 10-11-2013

Re: Upgrade to fibre & fixed IP

Excellent, let us know how it goes Smiley