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Upgrade to ADSL2+

BLINDPEW
Grafter
Posts: 88
Registered: 04-08-2007

Upgrade to ADSL2+

The area my son lives in has just got ADSL2+ I was wondering if he would get upgraded automatically or would he have to apply to be upgraded to ADSL2+. Can I just say he's with Plusnet on the basic package.
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,495
Thanks: 248
Fixes: 68
Registered: 27-04-2007

Re: Upgrade to ADSL2+

Hi BP,
Since we made 20mb (on ADSL2+) available to value customers we've been processing a series of bulk upgrades so there's a good chance this will be done anyway. Advise him to raise a ticket if he likes as we won't mind picking that up sooner for him.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
BLINDPEW
Grafter
Posts: 88
Registered: 04-08-2007

Re: Upgrade to ADSL2+

Thanks for the info I'll let him know.