cancel
Showing results for 
Search instead for 
Did you mean: 

Upgrade to 21cn_ slighly confused

jeanpbill
Dabbler
Posts: 16
Registered: ‎11-07-2010

Re: Upgrade to 21cn_ slighly confused

Have disconnected and reconected with no change. The PN exchange check for my
connection still shows my line speed at 7.15mb
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Upgrade to 21cn_ slighly confused

Try again? Just tweaked something for you, hope it's sorted the issue.
jeanpbill
Dabbler
Posts: 16
Registered: ‎11-07-2010

Re: Upgrade to 21cn_ slighly confused

Tks for getting back Matt no change in download speed still around 68xx on both wifi on laptop (i3)
and wired on desktop
Exchanger checker does now show current line speed at 18000 estimated line speed 7mb
Should I consider a REBOOT tomorrow at "best times" can also change router do have a
BT Homehub 2.0 which I have used as backup again tks for your help...Bill
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Upgrade to 21cn_ slighly confused

That is odd. Definitely matching at 18000 on our side and across the BT exchange. Yes it would be worth a reboot (though disconnect before powering down) but I didn't think it'd be necessary to be honest.
jeanpbill
Dabbler
Posts: 16
Registered: ‎11-07-2010

Re: Upgrade to 21cn_ slighly confused

Tks Matt will try later one thought my connection is not banded as my previous connection on asdl1
was ALWAYS 7616 ?Huh
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Upgrade to 21cn_ slighly confused

It will be safe for you to do a disconnect/reconnect via the router interface - try that again following Matt's last tweak.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
jeanpbill
Dabbler
Posts: 16
Registered: ‎11-07-2010

Re: Upgrade to 21cn_ slighly confused

Waited for an hour and reconnected download speed are now:-
Wired using linux on desktop 15515  /374
wifi on laptop W7 12286 / 374
Whatever you did seems to have solved it Thanks Matt also all you guys for
your tips/help  Smiley
Bill....
MisterW
Superuser
Superuser
Posts: 14,774
Thanks: 5,541
Fixes: 395
Registered: ‎30-07-2007

Re: Upgrade to 21cn_ slighly confused

Glad you're sorted.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.