Thanks for getting in touch @funkstar and apologies for the delayed response.
You'd need to speak with our Customer Options Team to get a new router as your current one is out of warranty.
They can be contacted on 0800 013 2632 and are open the following hours
- Monday to Friday- 9 am while 6 pm
- Saturday - 9 am while 6 pm
- Sunday - 9 am while 6 pm
Let us know if there's anything else we can help with
If this post resolved your issue please click the 'This fixed my problem' button
| Matthew Wheeler|
Plusnet Help Team