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Upgrade My Broadband

Alex2x
Grafter
Posts: 96
Thanks: 1
Registered: 26-02-2013

Upgrade My Broadband

Hi I ma trying to upgrade my BB Package I want to go for the unlimited package of £9.99. I logged into plus net a followed the instructions. Everything seemed to work fine, I accepted terms and conditions, and that was it done. But according to my plus net details it still says i'm on my current package, and not unlimited and I have not recieved any email telling me that I have been upgraded.
Cheers Alex.
3 REPLIES
Moderator
Moderator
Posts: 17,572
Thanks: 1,102
Fixes: 127
Registered: 11-01-2008

Re: Upgrade My Broadband

you won't get an email confirmation, it'll be in your closed tickets.
the switch will occur at your next billing date Smiley
Will Moderate For Thanks
daviddoc
Grafter
Posts: 33
Registered: 25-06-2008

Re: Upgrade My Broadband

I am supposed to go unlimited today and on the phone package on the 7th but still on my my old package at the moment
daviddoc
Grafter
Posts: 33
Registered: 25-06-2008

Re: Upgrade My Broadband

Mine has now changed to unlimited so all ok.