Unusual Speed Problem?
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Unusual Speed Problem?
18-06-2013 7:54 PM
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I am convinced now my line is OK (and PlusNet were very good at service and follow-up, BTW) so all the normal ISP-type advice isn't relevant, but my problem is, where to from here?
It seems unlikely that all four of my machines have the same fault, but I can't deny the OpenReach figures were perfect. Any idea what I can configure in my PC(s) or router to help? Would a new router do it? (The Technicolor 528 seems very flimsy) or is it just that without the very latest hardware/software you can't get the best speeds. My laptop is 1.7GHz processor 1.5GB RAM, Win XP
Thanks for any comments
Re: Unusual Speed Problem?
18-06-2013 8:44 PM
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Re: Unusual Speed Problem?
18-06-2013 8:51 PM
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Re: Unusual Speed Problem?
18-06-2013 9:04 PM
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At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Unusual Speed Problem?
18-06-2013 9:35 PM
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Re: Unusual Speed Problem?
18-06-2013 9:38 PM
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I've got an old desktop with a pretty slow 2.0GHz processor, and a newer laptop with a much faster, but still 2.0GHz, processor. So "1.7GHz processor" doesn't tell us very much. However, if it's old enough to come with XP then it's probably several years old and fairly slow. The Win 7 laptops presumably date from 2009+ and should be perfectly capable of handling the fibre speeds.
Re: Unusual Speed Problem?
19-06-2013 1:54 AM
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Re: Unusual Speed Problem?
19-06-2013 7:26 AM
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What is your 'Current line speed' here: https://portal.plus.net/my.html?action=data_transfer_speed ?
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Unusual Speed Problem?
19-06-2013 6:10 PM
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Re: Unusual Speed Problem?
19-06-2013 6:52 PM
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Sorry if I've missed it but have you done a BTW Performance test (then run 'further diagnostics' to get your BT IP profile - this should indicate your current sync speed (less 3.3%))?
If that's correct (should be almost exactly the same as the Plusnet Current Line Speed as above) then it could be exchange congestion or something alse requiring further investigation by Plusnet.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Unusual Speed Problem?
19-06-2013 7:25 PM
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Re: Unusual Speed Problem?
20-06-2013 11:09 AM
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Re: Unusual Speed Problem?
20-06-2013 11:32 AM
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My point was more that if there is something not quite right with all my PCs etc, I have no idea how to go about fixing that. BTW Speedtest regularly reports 25Mbs on my laptop, iPad and on other Win7 machines.
One thing I did was try a much newer Win 7 laptop, which reported 66Mbs wired, but only 30Mbs wirelessly, even though the laptop was within a few inches of the router. I don't know if it will help, but the a technicolor doesn't look the best piece of hardware to me, and others say its WiFi performance is poor, so I'm going to try a new router. (Just to be clear, though, all tests I've quoted have been wired).
Finally, as I said, I'be been impressed by Plusnet's service. I was previously with Supanet, who seemed to me to verge on the criminal.
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