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Unlimited upgrade order

grahamn
Rising Star
Posts: 162
Fixes: 1
Registered: 12-09-2010

Unlimited upgrade order

Quick question... Smiley
Having selected a product change to Unlimited from Extra on 19th Dec (Unlimited on a 12 month contract), I received no email to confirm; so I went into "my account" to see what it said there.....Should I be worried about the date and lack of acknowledgement?  Undecided
Account Summary table shows:
Date:01/01/1970
Order Number: - (just a dash)
Product: Unlimited
Cost: £0(upon cancellation)
Order Status: Pending
Other links:  -
2 REPLIES
Moderator
Moderator
Posts: 18,581
Thanks: 1,855
Fixes: 234
Registered: 11-01-2008

Re: Unlimited upgrade order

if you look on your closed tickets you'll see the upgrade there.
no need to worry about anything else Smiley

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

grahamn
Rising Star
Posts: 162
Fixes: 1
Registered: 12-09-2010

Re: Unlimited upgrade order

Many thanks -I  keep forgetting the ticket system!  Roll eyes