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Unlimited upgrade order

grahamn
Rising Star
Posts: 160
Fixes: 1
Registered: 12-09-2010

Unlimited upgrade order

Quick question... Smiley
Having selected a product change to Unlimited from Extra on 19th Dec (Unlimited on a 12 month contract), I received no email to confirm; so I went into "my account" to see what it said there.....Should I be worried about the date and lack of acknowledgement?  Undecided
Account Summary table shows:
Date:01/01/1970
Order Number: - (just a dash)
Product: Unlimited
Cost: £0(upon cancellation)
Order Status: Pending
Other links:  -
2 REPLIES
Moderator
Moderator
Posts: 17,574
Thanks: 1,106
Fixes: 127
Registered: 11-01-2008

Re: Unlimited upgrade order

if you look on your closed tickets you'll see the upgrade there.
no need to worry about anything else Smiley
Will Moderate For Thanks
grahamn
Rising Star
Posts: 160
Fixes: 1
Registered: 12-09-2010

Re: Unlimited upgrade order

Many thanks -I  keep forgetting the ticket system!  Roll eyes