Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Unlimited upgrade order
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Unlimited upgrade order
Unlimited upgrade order
21-12-2012 8:38 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quick question...
Having selected a product change to Unlimited from Extra on 19th Dec (Unlimited on a 12 month contract), I received no email to confirm; so I went into "my account" to see what it said there.....Should I be worried about the date and lack of acknowledgement?
Account Summary table shows:
Date:01/01/1970
Order Number: - (just a dash)
Product: Unlimited
Cost: £0(upon cancellation)
Order Status: Pending
Other links: -
Having selected a product change to Unlimited from Extra on 19th Dec (Unlimited on a 12 month contract), I received no email to confirm; so I went into "my account" to see what it said there.....Should I be worried about the date and lack of acknowledgement?
Account Summary table shows:
Date:01/01/1970
Order Number: - (just a dash)
Product: Unlimited
Cost: £0(upon cancellation)
Order Status: Pending
Other links: -
Message 1 of 3
(783 Views)
2 REPLIES 2
Re: Unlimited upgrade order
21-12-2012 8:40 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
if you look on your closed tickets you'll see the upgrade there.
no need to worry about anything else
no need to worry about anything else
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 2 of 3
(361 Views)
Re: Unlimited upgrade order
21-12-2012 11:10 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Many thanks -I keep forgetting the ticket system!
Message 3 of 3
(361 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page