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Unlimited fibre - Internet light (router) DSL light (modem) issues

Moolicent
Newbie
Posts: 1
Registered: ‎13-05-2023

Unlimited fibre - Internet light (router) DSL light (modem) issues

Broadband has worked fine for ages but came home tonight to have no internet. Checked router and no internet light lit. Turned router off & on, had no effect. Turned modem on / off and the DSL light, which was on, now isn't lit. I tried pressing the reset button on the base of the modem, but to no avail. Any ideas? Have pics of modem & router as I've had them a while but can't see how to upload them.
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MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,928
Thanks: 1,537
Fixes: 480
Registered: ‎01-01-2012

Re: Unlimited fibre - Internet light (router) DSL light (modem) issues

Afternoon @Moolicent 

I'm sorry to hear this happened.

From what I can see this is fixed now and you're back online.

Is everything working okay now?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team