Unlimited Not Available | Needing to Cancel.
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Unlimited Not Available | Needing to Cancel.
29-01-2012 8:28 PM
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I currently have two separate accounts with Plusnet both of which I am responsible for paying for. The first account is for my home address, and that account is Talmondtree.
The second account is for a student household, and that account is Blackconverse. The reason I am looking to cancel both of these accounts is that the account Talmondtree
is currently on Plusnet unlimited which is absolutely fantastic, and the second account Blackconverse is currently restricted to 60GB of bandwidth. Plusnet is no longer offering
unlimited broadband to customers, and it is for this reason that I feel the need to cancel both accounts, and switch providers to be able to receive unlimited broadband for
both households. Would it be possible for Plusnet to be able to help me in anyway at all? 60GB of bandwith is just not sufficient, and I have been a long time customer,
and I feel sad that I have no other choice but to cancel both accounts.
Re: Unlimited Not Available | Needing to Cancel.
29-01-2012 8:35 PM
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Re: Unlimited Not Available | Needing to Cancel.
29-01-2012 8:43 PM
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Call the number above and explain the situation, they will be able to sort you out with Plusnet Unlimited.
I hope that helps.
Re: Unlimited Not Available | Needing to Cancel.
29-01-2012 8:54 PM
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In April 2011 I rang up, and was offered the unlimited service, and this was absolutely fantastic. Just hoping, and praying that Plusnet will switch my second account Blackconverse to unlimited.
Otherwise I am going to have to switch services entirely, and seek out a new internet service provider for both accounts. Just hope they value me as a customer.
dick:quote
Re: Unlimited Not Available | Needing to Cancel.
29-01-2012 8:59 PM
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Re: Unlimited Not Available | Needing to Cancel.
29-01-2012 11:00 PM
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Re: Unlimited Not Available | Needing to Cancel.
30-01-2012 9:23 AM
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Re: Unlimited Not Available | Needing to Cancel.
30-01-2012 1:22 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Unlimited Not Available | Needing to Cancel.
30-01-2012 1:37 PM
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Re: Unlimited Not Available | Needing to Cancel.
30-01-2012 7:56 PM
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Wouldn't that solve his problem?
Re: Unlimited Not Available | Needing to Cancel.
30-01-2012 8:08 PM
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Re: Unlimited Not Available | Needing to Cancel.
30-01-2012 9:18 PM
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Quote from: Bullet Would you care to describe what you are downloading such that a 60GB per month peak times allowance is insufficient ?
Firstly no I would not care to explain what I am downloading, and secondly that is between me, and Plusnet. There are laws against invading customers privacy.
60GB is not sufficient bandwidth as I have managed to use at least half of the bandwidth in less than a week.
Re: Unlimited Not Available | Needing to Cancel.
30-01-2012 9:20 PM
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Quote from: Strat ...and that couldn't be scheduled for a midnight to 8 am download when it's free.
Plain and simple.... no. I personally do not wish to leave my computer on 24/7 nor should I be expected to stay awake between these hours.
I am a student, and not nocturnal.
Re: Unlimited Not Available | Needing to Cancel.
30-01-2012 9:22 PM
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Quote from: rodtrotter He already said it is a student household and really it's he,s business what they download and when I have three kids at home and I find it hard to sick to 60gb when you think about it 60gb is just not enough these days what with I player you tube and Netflix
You're correct and wrong. I am a student, and it could be expected that I am sharing the internet amongst housemates, and to put it simply I am not this is for my own personal use, and they connect
to a separate broadband provider who have been inconsistent with uptime and reliability, and I can not take those risks during my final years of study. I also use Netlfix, and Youtube and other services.
Re: Unlimited Not Available | Needing to Cancel.
30-01-2012 9:34 PM
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Quote from: Stumpy21 Well if the second account is a student rental, at a seperate address, surely he needs a business account!
Wouldn't that solve his problem?
Nope. I am a student, and not operating a business. Residential broadband is perfectly fine for me. I also do not own the household, and rent it from my landlord.
I also share the property with other students, and I do not wish to share a broadband connection with them so I had permission from my landlord to install a second landline for Plusnet Broadband.
The other students use Virgin Media Broadband to connect to the internet, and this is why we have two separate landlines installed in the same property.
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