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Unlikely high usage - including when out of the country

joshasprobs
Newbie
Posts: 5
Registered: 01-02-2016

Unlikely high usage - including when out of the country

Mum's usage today - 2.43GB
She made no Skype calls at all, she was in a cinema for 4 hours, she did no web surfing she can speak of. A few emails. How is this possible? How can we find out remotely / team viewer if she has been hacked?
Also there was usage when she was out of the country, laptop closed and at home, last week Thursday- Monday 81.66KB 38.82MB 76.47KB 68.51KB and  69KB
Very puzzling - any ideas?
1 REPLY
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: Unlikely high usage - including when out of the country

Quote
Also there was usage when she was out of the country, laptop closed and at home, last week Thursday- Monday 81.66KB 38.82MB 76.47KB 68.51KB and  69KB

Those amounts are perfectly normal, they are small packets of keep-alive data and the amount of usage is tiny.
Quote
Mum's usage today - 2.43GB

1 or 2 decent length YouTube videos could easily use this amount. Any sites with videos that auto run etc would also be a likely candidate.
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 Chris Parr
 Plusnet Staff