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Uncap upstream please?

liamroche
Newbie
Posts: 2
Registered: ‎09-02-2017

Uncap upstream please?

Following the lead of https://community.plus.net/t5/Broadband/Uncap-Upstream-Please/m-p/1335948#M305247 I would like to request that my upload speed have the extreme 300 kilobit cap removed.

For info, I have a 582n router and the download speed is around 7 Mbits. Both speeds are measured on a fast PC connected by ethernet cable to the router.

3 REPLIES 3
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,906
Thanks: 1,522
Fixes: 479
Registered: ‎01-01-2012

Re: Uncap upstream please?

Unfortunately your only on ADSL which means we can't uncap this for free.

There is a way to do this with a product called Max Premium which is chargeable at £7.83 a month.

If your interested in that you can sign up here.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
liamroche
Newbie
Posts: 2
Registered: ‎09-02-2017

Re: Uncap upstream please?

Thanks. While unwelcome, at least it clarifies the situation.

To me the ratio of around 25 to 1 is an absurd choice which can only be viewed as deliberately handicapping the product.

SpendLessTime
Hero
Posts: 3,000
Thanks: 928
Fixes: 86
Registered: ‎21-09-2009

Re: Uncap upstream please?

@liamroche

This thread at TBB might be of interest http://forums.thinkbroadband.com/btsupplier/f/4529198-21c-wbc-adsl2-complete-national-roll-out.html as it is discussing the removal of plain IPStream ADSL only exchanges and replacing them with WBC ADSL2+ equipment (21CN).

Ex - Plusnet Customer (2009 - 2023) now with BT