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Uncap Upload Speed
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- Re: Uncap Upload Speed
Uncap Upload Speed
19-09-2014 12:11 AM
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Hiya,
Could you please uncap my upload speed. You did this once before on another line.
Ps. I'm also getting high latency/ping rates lately? Is there any reason for these spikes?
Thanks in advance,
Dan
Could you please uncap my upload speed. You did this once before on another line.
Ps. I'm also getting high latency/ping rates lately? Is there any reason for these spikes?
Thanks in advance,
Dan
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Re: Uncap Upload Speed
19-09-2014 9:43 AM
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Is this on the same exchange? If not have you checked availability of higher speeds where you are now? On some exchanges faster upload costs an extra £7.83 per month.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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Re: Uncap Upload Speed
19-09-2014 12:28 PM
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Yes, it's on the same exchange as before. And there was no cost before it was a simple phone call?
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Re: Uncap Upload Speed
19-09-2014 1:19 PM
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So... is it ok to uncap my upload speed as before? Thanks.
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Re: Uncap Upload Speed
19-09-2014 2:52 PM
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Hi devilray,
I notice from your account that you've spoken with a member of the support team and they have already raised a request for this to be done for you. You should see an update to the support ticket soon and you can follow the process of the order.
I notice from your account that you've spoken with a member of the support team and they have already raised a request for this to be done for you. You should see an update to the support ticket soon and you can follow the process of the order.
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Re: Uncap Upload Speed
20-09-2014 6:11 PM
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Hi there, just hopping on this thread to also make a request to have my upload speed uncapped.
Thanks in advance!
Thanks in advance!
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