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Uncap Broadband
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Uncap Broadband
21-09-2016 11:22 AM
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I've been having problems with multiple devices using my broadband (basically, anything more than one device) and have seen that uncapping our connection may help.
I've checked our Exchange is 21CN - is this possible at all?
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Re: Uncap Broadband
26-09-2016 4:01 PM
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Looking at your line it's already uncapped (which means the upload is not restricted).
Upstream DSL Link Information | Downstream DSL Link Information | |
Loop Loss: | 9.5 | 19.5 |
SNR Margin: | 6.0 | 3.0 |
Errored Seconds: | 0 | 0 |
HEC Errors: | 0 | |
Cell Count: | 3339 | 5830 |
Speed: | 1259 | 20823 |
What kind of speeds do you see when doing a BT speedtest?
Can you run a BT Speedtest for me, ensuring you do the further diagnostics test after the first one completes. This stores the results on the supplier system and allows us to use this to report the fault.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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