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Uncap ADSL upload speed please
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- Re: Uncap ADSL upload speed please
Uncap ADSL upload speed please
04-03-2014 10:05 AM
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I have just been downgraded to adsl from fttc (due to speed issues)
My router tells me my upload speed is only 443 with an snr of 25.5!
Previously with adsl24 i had an upload of 1.3 and an snr of 3 and it was very stable.
Please can someone look at this and uncap for me?
thanks in advance
My router tells me my upload speed is only 443 with an snr of 25.5!
Previously with adsl24 i had an upload of 1.3 and an snr of 3 and it was very stable.
Please can someone look at this and uncap for me?
thanks in advance
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Re: Uncap ADSL upload speed please
04-03-2014 10:36 AM
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also could someone check that my line profile has been changed to adsl please
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Re: Uncap ADSL upload speed please
04-03-2014 10:52 AM
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We're just awaiting for the order to show as complete on our suppliers systems so we can ensure your upstream is uncapped and we'll get your SNR pushed down if it needs it doing.
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Re: Uncap ADSL upload speed please
04-03-2014 3:40 PM
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any update on this?
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Re: Uncap ADSL upload speed please
04-03-2014 4:36 PM
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I've just placed the order for your upload speeds to be uncapped, I'd expect this to complete at some point tomorrow morning.
I've changed your account type back to ADSL. your Speed Profile should re-align itself shortly.
I've changed your account type back to ADSL. your Speed Profile should re-align itself shortly.
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Re: Uncap ADSL upload speed please
04-03-2014 4:46 PM
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Thanks Chris
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- Re: Uncap ADSL upload speed please