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Unanswered ticket from Tuesday 4th Aug at 9.53pm

joe
Dabbler
Posts: 11
Registered: ‎01-08-2007

Unanswered ticket from Tuesday 4th Aug at 9.53pm

‎08-08-2009 7:40 PM

I posted a ticket on Tuesday "Change My Product | ID: 29583378" looking for an upgrade from dial up to broadband.  Its still awaiting a support team answer.  Any ideas what the problem could be. 
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Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Unanswered ticket from Tuesday 4th Aug at 9.53pm

‎08-08-2009 8:01 PM

No idea unless it went into the wrong pool as change my product is usually related to changing broadband products not moving from dialup.
If you give them a call on 0845 140 0200 or 0114 296 5198 it should be sorted PDQ
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