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Unable to reach URL

pittdj
Grafter
Posts: 73
Registered: ‎25-07-2007

Unable to reach URL

Could someone please try this site, I cannot reach it on Plusnet but can via Orange 3G. Other RISC OS user have no problems.
  http://www.riscoslondonshow.co.uk/
7 REPLIES
Community Veteran
Posts: 26,744
Thanks: 954
Fixes: 10
Registered: ‎10-04-2007

Re: Unable to reach URL

No problem here. is it the name DNS name resolution or the link that is failing?
C:\Users\John>nslookup www.riscoslondonshow.co.uk
Server:  cdns01.plus.net
Address:  212.159.6.9
Non-authoritative answer:
Name:    riscoslondonshow.co.uk
Address:  87.117.197.100
Aliases:  www.riscoslondonshow.co.uk
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
pittdj
Grafter
Posts: 73
Registered: ‎25-07-2007

Re: Unable to reach URL

traceroute to riscoslondonshow.co.uk (87.117.197.100), 64 hops max, 52 byte packets
1  10.0.1.1 (10.0.1.1)  1.424 ms  1.498 ms  0.524 ms
2  192.168.1.1 (192.168.1.1)  3.214 ms  1.549 ms  1.994 ms
3  lo0-central2.pcl-ag02.plus.net (195.166.128.236)  13.370 ms  15.158 ms  11.068 ms
4  gi1-24-221.pcl-gw01.plus.net (84.92.6.40)  13.299 ms  13.185 ms  9.842 ms
5  te2-2.pte-gw1.plus.net (212.159.0.186)  10.341 ms  9.470 ms  9.819 ms
6  188.core.plus.net (212.159.1.18Cool  10.414 ms  10.193 ms  9.612 ms
7  * ge0-1.linx.lon.rapidswitch.com (195.66.224.207)  11.243 ms  21.490 ms
8  * * *
9  * * *
10  * * *
11  * * *
12  * * *
traceroute to 212.159.6.9 (212.159.6.9), 64 hops max, 52 byte packets
1  10.0.1.1 (10.0.1.1)  2.876 ms  2.334 ms  2.494 ms
2  192.168.1.1 (192.168.1.1)  2.415 ms  2.023 ms  2.143 ms
3  lo0-central2.pcl-ag02.plus.net (195.166.128.236)  11.450 ms  19.025 ms  11.558 ms
4  gi1-24-221.pcl-gw01.plus.net (84.92.6.40)  10.812 ms  9.960 ms  9.486 ms
5  * * *
6  *
Community Veteran
Posts: 26,744
Thanks: 954
Fixes: 10
Registered: ‎10-04-2007

Re: Unable to reach URL

Can you describe you setup as I see from your trace you have two internal networks. Here's my trace:
C:\Users\John>tracert riscoslondonshow.co.uk
Tracing route to riscoslondonshow.co.uk [87.117.197.100]
over a maximum of 30 hops:
  1    11 ms    1 ms    1 ms  dg834 [192.168.0.1]
  2    16 ms    19 ms    21 ms  lo0-homesurf.pcl-ag04.plus.net [195.166.128.135]
  3    12 ms    12 ms    12 ms  gi1-10-606.pcl-gw01.plus.net [84.92.0.236]
  4    12 ms    12 ms    12 ms  te2-2.pte-gw1.plus.net [212.159.0.186]
  5    13 ms    12 ms    12 ms  188.core.plus.net [212.159.1.188]
  6    13 ms    12 ms    13 ms  ge0-1.linx.lon.rapidswitch.com [195.66.224.207]
  7    *        *        *    Request timed out.
  8    14 ms    14 ms    13 ms  server1.spellings.net [87.117.197.100]
Trace complete.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
Posts: 26,744
Thanks: 954
Fixes: 10
Registered: ‎10-04-2007

Re: Unable to reach URL

A thought: I've seen MTU issues cause funnies like this before - is the MTU on your own routers/gateways set the same as your PC MTU?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
pittdj
Grafter
Posts: 73
Registered: ‎25-07-2007

Re: Unable to reach URL

One less internal LAN. (I have an Apple Airport Extreme connected to a Linksys router.)

C:\Users\DJP>tracert riscoslondonshow.co.uk
Tracing route to riscoslondonshow.co.uk [87.117.197.100]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2    13 ms    9 ms    9 ms  lo0-central1.thn-ag1.plus.net [195.166.128.226]
  3    10 ms    8 ms    8 ms  gi1-2-111.thn-gw1.plus.net [84.92.6.96]
  4    8 ms    8 ms    8 ms  unknown.plus.net [212.159.1.135]
  5    8 ms    8 ms    8 ms  vl23.pte-gw2.plus.net [212.159.4.28]
  6    9 ms    9 ms    9 ms  ge0-1.linx.lon.rapidswitch.com [195.66.224.207]
  7    *        *        *    Request timed out.
  8    *        *        *    Request timed out.
  9  ^C
This site was working yesterday, there have been no MTU changes here.
Community Veteran
Posts: 26,744
Thanks: 954
Fixes: 10
Registered: ‎10-04-2007

Re: Unable to reach URL

Try a disconnect/reconnect to get on to a different gateway.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
pittdj
Grafter
Posts: 73
Registered: ‎25-07-2007

Re: Unable to reach URL

Quote from: jelv
Try a disconnect/reconnect to get on to a different gateway.

Been round a few gateways now. Thanks for the help. It's Friday so cyber pint this evening.