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Unable to log into router!

SuperSaiyan4
Grafter
Posts: 77
Registered: ‎20-01-2013

Unable to log into router!

Hi,
Not sure what's happening but for some reason I can no longer get into my plusnet router, I put in my username and the password and it says its wrong O.o same username I use when logging into this site and same password so no idea why its not working maybe im doing something wrong? I was able to get into it before.
4 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Unable to log into router!

Hi there,
I guess this is for logging in to the router? If you didn't change it, the username is by default admin and the password is the one on the bottom of the router.
If you did change it, I'm not sure what's happened - did someone factory reset it, or have you reflashed it with a new firmware version? Either of those would change the username and password used to log in to the router's config pages back to the default ones above.
Hope that helps.
SuperSaiyan4
Grafter
Posts: 77
Registered: ‎20-01-2013

Re: Unable to log into router!

Hi,
Nevermind I was able to log in, username is admin and got it sorted lol sorry.
shalom2010
Grafter
Posts: 977
Registered: ‎28-12-2012

Re: Unable to log into router!

Did you read "the username is by default admin and the password is the one on the bottom of the router" ?
(If you have never changed it then you should be able to login. Old versions of IE used to block logins, you try a different browser)
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Unable to log into router!

Glad you got it sorted out, thanks for letting us know Smiley
Please give us a shout if there's anything else we can do for you.