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Unable to log into portal.metronet

TooManyPies
Grafter
Posts: 30
Registered: ‎20-09-2007

Unable to log into portal.metronet

I am unable to log into the metronet portal site even though it confirmed I was using the correct username and password when I selected the password reminder.  Is there a general problem?  I'm not sure if it's wise to mention my username here rather than pm a PN rep.
Oliver
5 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 166
Registered: ‎05-04-2007

Re: Unable to log into portal.metronet

I've just raised an internal problem on this, I'll get your name added as an example so we can push the priority.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 166
Registered: ‎05-04-2007

Re: Unable to log into portal.metronet

Raised as a P1 now, you can find it here:-
http://portal.metronet.co.uk/support/service/problems/problem.php?intProblemId=51602
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: Unable to log into portal.metronet

Chris, is the user cant log onto the Metronet portal, how can they look at your P1 on the Metronet portal  Crazy
Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 166
Registered: ‎05-04-2007

Re: Unable to log into portal.metronet

Because you don't need to be logged in to see the problems on the portal Wink
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
TooManyPies
Grafter
Posts: 30
Registered: ‎20-09-2007

Re: Unable to log into portal.metronet

It's working now when I got home. Thanks.