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Unable to get onto lots of websites
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Unable to get onto lots of websites
06-06-2015 11:56 AM
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hi, I have just joined plusnet because of moving home, I have an ADSL connection. I am having huge problems in that I am unable to get on lots of websites. I have a bigger problem and that is that I can get as far as the yahoo homepage but the green loading circle is continuously going round, if I click on mail to retrieve my emails the circle is still there and I dont get as far as the log in page. Has anyone got any ideas please? Thanks
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Re: Unable to get onto lots of websites
06-06-2015 12:20 PM
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Hi Chrissy,
Welcome to PlusNET and the forums.
Do you have the 2704n router?
@CRT,
Elsewhere around here, I've seen reference by Bob Pullen to a batch of 2704n routers having the wrong MTU configuration. Is this user's problem related? http://community.plus.net/forum/index.php/topic,139924.msg1234632.html#msg1234632
Irrespective, is anything being done about tracing these known to be incorrectly configured routers to deliver a premeptive resolution? Is there merit in making this a sticky thread?
@Mods,
Is there merit in merging all threads on this topic? This is at least the 3rd I've seen in as many days.
Kevin
Welcome to PlusNET and the forums.
Do you have the 2704n router?
@CRT,
Elsewhere around here, I've seen reference by Bob Pullen to a batch of 2704n routers having the wrong MTU configuration. Is this user's problem related? http://community.plus.net/forum/index.php/topic,139924.msg1234632.html#msg1234632
Irrespective, is anything being done about tracing these known to be incorrectly configured routers to deliver a premeptive resolution? Is there merit in making this a sticky thread?
@Mods,
Is there merit in merging all threads on this topic? This is at least the 3rd I've seen in as many days.
Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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Re: Unable to get onto lots of websites
06-06-2015 12:41 PM
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hi Townman, Just checked and I do have the 2702n router
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Re: Unable to get onto lots of websites
06-06-2015 12:42 PM
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Sorry, that was meant to read 2704n router
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Re: Unable to get onto lots of websites
07-06-2015 4:55 PM
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Suggest lock in favour of http://community.plus.net/forum/index.php/topic,140177.0.html
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