Unable to contact the Domain Name Server
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Unable to contact the Domain Name Server
30-12-2010 8:58 PM
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Router is failing to connect to both PN & OpenDNS servers and hence unable to browse internet/receive emails etc.
All was working on Monday - left router on and went away for a few days and unable to connect. Tried rebooting router with settings left at auto. Have manually input both OpenDNS and PN settings and failed to work.
Any ideas anyone?
Re: Unable to contact the Domain Name Server
30-12-2010 9:56 PM
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Please describe the symptoms you are seeing in more detail, what you have said so far doesn't at first glance seem an accurate assessment.
Re: Unable to contact the Domain Name Server
31-12-2010 8:46 AM
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I couldn't connect to any sites.
Logged into router - showed DSL link as up and then in the diagnostics all were up apart from
"DNS Communication - Unable to contact Domain Name Server"
I've checked this morning before leaving for work and this is now showing as "up" but internet is still not working.
Re: Unable to contact the Domain Name Server
31-12-2010 9:53 AM
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from a command window can you
ping news.bbc.co.uk
If no, try
ping 212.58.244.57and then post the results here.
Re: Unable to contact the Domain Name Server
31-12-2010 10:18 AM
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but the ping and a tracert and a nslookup were all not working last night.
Re: Unable to contact the Domain Name Server
31-12-2010 12:12 PM
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Also do trace routes to the same and post them here.
Re: Unable to contact the Domain Name Server
31-12-2010 1:54 PM
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Quote Ping request could not find host news.bc.co.uk. Please check the name and try again
Quote Pinging 212.57.244.57 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Tracert gives
Quote 1 1 ms 1 ms <1 ms home [192.168.2.254]
2 * * * Request timed out.
3 * * * Request timed out.
and so on so forth.
I've given the router a hardware reset as well.
Should I be worried about the fact that my router is not showing a MAC Address in the system summary?
Re: Unable to contact the Domain Name Server
31-12-2010 1:59 PM
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Your router is not routing, traffic is either not leaving your router, or it is not arriving at Plusnet.
A missing MAC address would be a problem yes.
Re: Unable to contact the Domain Name Server
31-12-2010 2:02 PM
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I'm noting that the event log does appear to be suggesting that there is a problem as I'm getting constant
ppp0: connection lost, reconnecting
messages.
I'm guessing I need an alternative router to test?
Re: Unable to contact the Domain Name Server
31-12-2010 2:17 PM
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But loosing its MAC address does imply a faulty a router, so yeah, a replacement, at least temporary would be a good idea.
Re: Unable to contact the Domain Name Server
31-12-2010 9:59 PM
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Re: Unable to contact the Domain Name Server
01-01-2011 9:42 AM
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