Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Unable to connect to broadband using Netgear...
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Unable to connect to broadband using Netgear.....
Unable to connect to broadband using Netgear...
05-09-2008 12:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
I am a customer of Plusnet for the past 5 months. First I connected through D-Link wireless router and it worked fine.
Now I am trying to connect using Netgear DG834G v3 wirelss router. Netgear correctly identified PPPoA connection type. However when I tried to enter my plusnet user credentials (username@plusdsl.net) Netgear is complaining that it cannot connect to PlusNet network
Has anyone encountered such an issue before? Any tips to fix this issue please?
TIA,
I am a customer of Plusnet for the past 5 months. First I connected through D-Link wireless router and it worked fine.
Now I am trying to connect using Netgear DG834G v3 wirelss router. Netgear correctly identified PPPoA connection type. However when I tried to enter my plusnet user credentials (username@plusdsl.net) Netgear is complaining that it cannot connect to PlusNet network
Has anyone encountered such an issue before? Any tips to fix this issue please?
TIA,
Message 1 of 5
(1,346 Views)
4 REPLIES 4
Re: Unable to connect to broadband using Netgear...
05-09-2008 3:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I had a similar problem until I spotted that I needed to set the VPI (Virtual Path Identifier) to 0 and the VCI (Virtual Channel Identifier) to 38. I think by default the VPI was 0 and the VCI was 21 on my netgear router
hope this helps
Allen
hope this helps
Allen
Message 2 of 5
(486 Views)
Re: Unable to connect to broadband using Netgear...
05-09-2008 4:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Have you tried using the Wizard to set up the connection?
Message 3 of 5
(486 Views)
Re: Unable to connect to broadband using Netgear...
05-09-2008 5:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have used two 834's - and no problems at all, if you bought them in UK they come preset ready to use on BT Wholesale ADSL
All I did was put in username@plusdsl.net and the password - and they worked straight away.
VC-Based
VPI 0
VCI 38
All I did was put in username@plusdsl.net and the password - and they worked straight away.
VC-Based
VPI 0
VCI 38
Message 4 of 5
(486 Views)
Re: Unable to connect to broadband using Netgear...
09-09-2008 12:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hiya,
It looks like you've now managed to fix this problem?
Looking at the logs from this end, I can see that you have been logged on for the last 3 hours or so.
It looks like you've now managed to fix this problem?
Looking at the logs from this end, I can see that you have been logged on for the last 3 hours or so.
Message 5 of 5
(486 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Unable to connect to broadband using Netgear.....