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Unable to connect to Xbox live with Thomson 585v8

RileyJ
Newbie
Posts: 3
Registered: ‎18-01-2011

Unable to connect to Xbox live with Thomson 585v8

Has anyone resolved this issue yet?
Can anyone assist me? Cry
4 REPLIES
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: Unable to connect to Xbox live with Thomson 585v8

HI RileyJ,
Have you upgraded the firmware on the router at all. If not, you can upgrade to 8.2.7.8 here.
Jojo Smiley
RileyJ
Newbie
Posts: 3
Registered: ‎18-01-2011

Re: Unable to connect to Xbox live with Thomson 585v8

Hi, Jojo
Yes done all that, the xbox links to router and then stops, won`t connect to internet, I`ve opened ports and typed in loads of different dns servers to no avail.
Fault is the dns server does not recognise xbox.
The router itself,w hen I check internet connection, it has a red cross next to both dns servers, although it connects to my computer ok, any ideasHuh?
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: Unable to connect to Xbox live with Thomson 585v8

Hi RileyJ,
Have you enabled uPnP?
Jojo Smiley
Community Veteran
Posts: 6,319
Thanks: 86
Fixes: 3
Registered: ‎08-01-2008

Re: Unable to connect to Xbox live with Thomson 585v8

Now set the DNS to use DynDNS servers, guess what?
XBox Live now connecting Grin
Router connectivity test passes with a full set of green ticks (failed on PlusNet default servers, Google and OpenDNS) Shocked
Now just had to pay for LIVE gold membership for my son as his current game requires gold for online multuiplayer Angry
I DID also change the wireless settings to 'g' only just in case the 'kind-of-n' on the Thomson was causing problems with the XBox 'n' adaptor.  I will try switching back after the boy has finished gaming.
Call me 'w23'
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