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Unable to access www.playrequiem.com
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Unable to access www.playrequiem.com
19-12-2008 9:20 AM
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Does anyone have any ideas as to why I am unable to access http://www.playrequiem.com? I have tried at work and it works fine, but when I try from home I get a timeout. I can ping the site at work with no problems, but when I tried pinging at home it times out! I have checked my DNS etc and everything looks fine, my firewall isn't blocking anything. Any advice would be appreciated.
Thanks...
Thanks...
Message 1 of 5
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4 REPLIES 4
Re: Unable to access www.playrequiem.com
19-12-2008 9:33 AM
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Working OK here on the internal network. Can't try from home at the moment as I'm having some problems with my remote access.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 2 of 5
(613 Views)
Re: Unable to access www.playrequiem.com
19-12-2008 9:37 AM
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It's working ok for me here.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 3 of 5
(613 Views)
Re: Unable to access www.playrequiem.com
19-12-2008 1:54 PM
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I've just done a tracert from home and get the following:
Tracing route to web2.playrequiem.com [38.103.63.167]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.7.1
2 25 ms 23 ms 23 ms lo0.plusnet.thn-ag2.plus.net [195.166.128.93]
3 25 ms 24 ms 24 ms vl604.thn-gw2.plus.net [84.92.4.170]
4 25 ms 22 ms 23 ms vl23.pte-gw2.plus.net [212.159.4.28]
5 23 ms 22 ms 24 ms 195.66.224.185
6 99 ms 101 ms 98 ms te9-3.ccr01.jfk02.atlas.cogentco.com [66.28.4.41]
7 102 ms 100 ms 101 ms te9-2.mpd02.dca01.atlas.cogentco.com [154.54.1.141]
8 103 ms 103 ms * te8-1.ccr02.dca01.atlas.cogentco.com [154.54.2.194]
9 327 ms 236 ms 238 ms te9-2.ccr02.iah01.atlas.cogentco.com [154.54.24.22]
10 164 ms 163 ms 164 ms te9-2.ccr02.lax01.atlas.cogentco.com [154.54.3.186]
11 168 ms 169 ms 168 ms gi3-0-0.core01.lax01.atlas.cogentco.com [154.54.1.33]
12 169 ms 168 ms 168 ms po6-0.core01.lax02.atlas.cogentco.com [66.28.4.150]
13 163 ms 162 ms 163 ms gi5-2.hc01.lax02.atlas.cogentco.com [38.112.36.250]
14 * * * Request timed out.
15 * * * Request timed out.
I've got nothing blocking any outgoing traffic and every other website that I've tried works without problem.
From work running the same tracert I get the following:
Tracing route to web2.playrequiem.com [38.103.63.167]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 10.113.30.2
2 <1 ms <1 ms <1 ms 10.119.254.5
3 1 ms <1 ms <1 ms dc-server-1.adam.psi.com [195.81.243.1]
4 2 ms 1 ms 1 ms dc-server-97.adam.psi.com [195.81.240.97]
5 1 ms 1 ms 1 ms 195.66.226.185
6 81 ms 81 ms 81 ms te9-3.ccr02.jfk02.atlas.cogentco.com [154.54.5.122]
7 81 ms 80 ms 80 ms te7-3.ccr01.dca01.atlas.cogentco.com [154.54.5.246]
8 140 ms 175 ms 108 ms te9-2.ccr01.iah01.atlas.cogentco.com [154.54.25.118]
9 143 ms 143 ms 143 ms te9-1.ccr01.lax01.atlas.cogentco.com [154.54.0.233]
10 144 ms 143 ms 143 ms gi2-0-0.core01.lax01.atlas.cogentco.com [154.54.2.101]
11 144 ms 144 ms 144 ms po15-0.core01.lax02.atlas.cogentco.com [66.28.4.181]
12 144 ms 144 ms 144 ms gi6-1.hc01.lax02.atlas.cogentco.com [66.28.65.138]
13 146 ms 145 ms 145 ms requiem.demarcation.gravityus.com [38.119.86.164]
14 144 ms 145 ms 145 ms mail1.playrequiem.com [38.103.63.167]
Trace complete.
I just can't for the life of me work out why I cannot access this website.
Any ideas?
Thanks
Tracing route to web2.playrequiem.com [38.103.63.167]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.7.1
2 25 ms 23 ms 23 ms lo0.plusnet.thn-ag2.plus.net [195.166.128.93]
3 25 ms 24 ms 24 ms vl604.thn-gw2.plus.net [84.92.4.170]
4 25 ms 22 ms 23 ms vl23.pte-gw2.plus.net [212.159.4.28]
5 23 ms 22 ms 24 ms 195.66.224.185
6 99 ms 101 ms 98 ms te9-3.ccr01.jfk02.atlas.cogentco.com [66.28.4.41]
7 102 ms 100 ms 101 ms te9-2.mpd02.dca01.atlas.cogentco.com [154.54.1.141]
8 103 ms 103 ms * te8-1.ccr02.dca01.atlas.cogentco.com [154.54.2.194]
9 327 ms 236 ms 238 ms te9-2.ccr02.iah01.atlas.cogentco.com [154.54.24.22]
10 164 ms 163 ms 164 ms te9-2.ccr02.lax01.atlas.cogentco.com [154.54.3.186]
11 168 ms 169 ms 168 ms gi3-0-0.core01.lax01.atlas.cogentco.com [154.54.1.33]
12 169 ms 168 ms 168 ms po6-0.core01.lax02.atlas.cogentco.com [66.28.4.150]
13 163 ms 162 ms 163 ms gi5-2.hc01.lax02.atlas.cogentco.com [38.112.36.250]
14 * * * Request timed out.
15 * * * Request timed out.
I've got nothing blocking any outgoing traffic and every other website that I've tried works without problem.
From work running the same tracert I get the following:
Tracing route to web2.playrequiem.com [38.103.63.167]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 10.113.30.2
2 <1 ms <1 ms <1 ms 10.119.254.5
3 1 ms <1 ms <1 ms dc-server-1.adam.psi.com [195.81.243.1]
4 2 ms 1 ms 1 ms dc-server-97.adam.psi.com [195.81.240.97]
5 1 ms 1 ms 1 ms 195.66.226.185
6 81 ms 81 ms 81 ms te9-3.ccr02.jfk02.atlas.cogentco.com [154.54.5.122]
7 81 ms 80 ms 80 ms te7-3.ccr01.dca01.atlas.cogentco.com [154.54.5.246]
8 140 ms 175 ms 108 ms te9-2.ccr01.iah01.atlas.cogentco.com [154.54.25.118]
9 143 ms 143 ms 143 ms te9-1.ccr01.lax01.atlas.cogentco.com [154.54.0.233]
10 144 ms 143 ms 143 ms gi2-0-0.core01.lax01.atlas.cogentco.com [154.54.2.101]
11 144 ms 144 ms 144 ms po15-0.core01.lax02.atlas.cogentco.com [66.28.4.181]
12 144 ms 144 ms 144 ms gi6-1.hc01.lax02.atlas.cogentco.com [66.28.65.138]
13 146 ms 145 ms 145 ms requiem.demarcation.gravityus.com [38.119.86.164]
14 144 ms 145 ms 145 ms mail1.playrequiem.com [38.103.63.167]
Trace complete.
I just can't for the life of me work out why I cannot access this website.
Any ideas?
Thanks
Message 4 of 5
(613 Views)
Re: Unable to access www.playrequiem.com
19-12-2008 3:38 PM
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To rule out there being something on my PC that is blocking the website I ran a ping from my router, on the IP address of www.playrequiem.com:
PING 38.103.63.167 (38.103.63.167): 56 data bytes
--- 38.103.63.167 ping statistics ---
4 packets transmitted, 0 packets received, 100% packet loss
Now I'm confused
PING 38.103.63.167 (38.103.63.167): 56 data bytes
--- 38.103.63.167 ping statistics ---
4 packets transmitted, 0 packets received, 100% packet loss
Now I'm confused
Message 5 of 5
(613 Views)
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