UPGRADE

cjc13 · ‎04-11-2012

hi all

a few days ago i took on the upgrade of 37 mb which now i see i just cant afford it

how to stop the order going through

Baldrick1 · ‎30-06-2016

You either need to ring in or use live chat to cancel it.

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Gandalf · ‎21-04-2017

Hi there.

I'd recommend giving our customer options team a call on 0800 013 2632 as we may be able to do you a better deal.

Alternatively if you'd still like to cancel your upgrade, that team will be able to process this for you too.

Hope this helps.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.

Anoush Mortazavi
Plusnet

Re: UPGRADE