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Two emails every time

thisoldman
Grafter
Posts: 1,220
Thanks: 2
Registered: ‎06-04-2009

Two emails every time

could some kind benevolent user please tell me why plus net feel the need to send me duplicate emails each month to let me know they have taken their money.
Every time plusnet communicate with me  , they repeat themselves!
2 REPLIES 2
glloyd
Rising Star
Posts: 1,670
Thanks: 20
Fixes: 1
Registered: ‎06-04-2007

Re: Two emails every time

They enjoy taking your money so much they can't resist rubbing it in Grin
paulby
Grafter
Posts: 1,619
Thanks: 1
Registered: ‎26-07-2007

Re: Two emails every time

The easy way to stop this happening is to set your contact e-mail to be postmaster@username.plus.com in your account settings on this page (login required).
Plusnet will send you all communication to the address given in your account details AND to the postmaster@username.plus.com address - it's still in their Ts &Cs that you monitor the postmaster address on your account.  Changing your contact address to postmaster@username.plus.com will result in only one mail being sent!