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Turning on router before activation?

tooslow
Grafter
Posts: 68
Registered: 03-12-2014

Turning on router before activation?

Why does Plusnet say it's important not to turn it in before activation?
I turn mine on evert so often to see if I'm connected, what's the harm in that?
2 REPLIES
Rickkk
Dabbler
Posts: 10
Registered: 02-12-2014

Re: Turning on router before activation?

None I wouldn't think.
Just saves unnecessary complaints by people wondering why there is no internet connection before activation.
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: Turning on router before activation?

If it's turned on too early (before we set some of the line information) then there can be issues with the auto setup, however once we've sent the order to BT there shouldn't be any problems.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff