Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Trying to leave?
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Trying to leave?
Trying to leave?
02-08-2007 7:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm trying to find out how to leave PN. I first contacted/ raised ticket on Monday took till wednesday for a reply to say "we tryied to phone you.........." Yesterday left my mobile No.... and still nothing.....
So average time to resolve a ticket is 7ish hours??? How can this be done if they aint looked at till 48ish hours later????
Ticket Number is ID: 22475737 Please could this be looked at or the advice/procedures given?
Thanks Ross
So average time to resolve a ticket is 7ish hours??? How can this be done if they aint looked at till 48ish hours later????
Ticket Number is ID: 22475737 Please could this be looked at or the advice/procedures given?
Thanks Ross
Message 1 of 5
(2,718 Views)
4 REPLIES 4
Re: Trying to leave?
02-08-2007 7:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there,
I've given someone a poke RE your ticket.
However, is there anything we could do for you to make you change your mind? Any particular reason you're looking to leave?
I've given someone a poke RE your ticket.
However, is there anything we could do for you to make you change your mind? Any particular reason you're looking to leave?
Message 2 of 5
(1,040 Views)
Re: Trying to leave?
02-08-2007 7:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
not particuarly just that for roughly the same price i can have TV as well. I'm moving house too so it's a good time to do it.
Message 3 of 5
(1,040 Views)
Re: Trying to leave?
02-08-2007 8:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
All sorted now. PN were good for me as a isp no regrets!
Message 4 of 5
(1,040 Views)
Re: Trying to leave?
03-08-2007 8:35 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Good luck Rossco. We'd love to have you back if things don't work out at your new ISP.
Message 5 of 5
(1,040 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page