cancel
Showing results for 
Search instead for 
Did you mean: 

Trying to confirm BTOR visit

emtee
Grafter
Posts: 44
Registered: ‎19-03-2013

Trying to confirm BTOR visit

Having not had BTOR turn up on Friday to install FTTC, I have an appointment for this afternoon (1-6)
Is there any way of confirming that they will definitely be here?
I ask because I had a call from the BT 0800 number this morning, but I just got dial tone when I picked it up (after only 3 rings). I really don't want to have to wait in all afternoon to find they've had to cancel again.
3 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,674
Thanks: 661
Fixes: 165
Registered: ‎05-04-2007

Re: Trying to confirm BTOR visit

It's still showing as booked for this afternoon:
Committed  30/12/2013 PM
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
emtee
Grafter
Posts: 44
Registered: ‎19-03-2013

Re: Trying to confirm BTOR visit

Chris - thanks very much.
Can I just say a huge thank-you to the support guys who have been battling against BTW for this order on my behalf.
And the responsiveness on this forum is something that I'm unaware of any other provider offering.
Thanks!
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Trying to confirm BTOR visit

Hi emtee,
Looks like the order went ahead fine? Certainly hoping that's the case. Please let us know if not, or if there's anything else we can help with.