Trees fouling BT line
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- Trees fouling BT line
Re: Trees fouling BT line
16-03-2010 12:58 PM
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Our faults guru reckons it's a problem with the line card splitter at the exchange, and that the problem is best solved via a broadband engineer, he's not usually wrong, so I'm happy to take that route at the moment.
Re: Trees fouling BT line
16-03-2010 1:43 PM
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Anyway, I don't want to get into an argument about this especially since it looks like things are progressing with BT now that it is being dealt with as a broadband fault.
Thanks again for the feedback - it really does make a difference.
Re: Trees fouling BT line
18-03-2010 8:59 AM
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Re: Trees fouling BT line
18-03-2010 10:08 AM
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We need to book an appointment, for a broadband engineer.
One of our faults guys will be talking to you shortly to arrange this.
Re: Trees fouling BT line
18-03-2010 11:47 AM
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I spoke to Rami and asked for an afternoon appointment tomorrow (Friday PM). I think this has been booked but the ticket only mentions a provisional appointment reference. Is this appointment definitely confirmed for tomorrow afternoon with BT?
Re: Trees fouling BT line
18-03-2010 12:50 PM
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Re: Trees fouling BT line
18-03-2010 1:03 PM
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Re: Trees fouling BT line
19-03-2010 2:01 PM
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I believe I am on a banded profile at the moment. Can this be removed please?
Re: Trees fouling BT line
19-03-2010 2:22 PM
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Re: Trees fouling BT line
19-03-2010 2:42 PM
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Re: Trees fouling BT line
19-03-2010 2:53 PM
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Re: Trees fouling BT line
22-03-2010 9:03 AM
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Re: Trees fouling BT line
22-03-2010 2:11 PM
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Re: Trees fouling BT line
22-03-2010 2:54 PM
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I think we were all guilty of a little wishful thinking following the engineer visit on Friday.
Rami's on holiday this week, but I've got a senior faults agent looking at this for you.
Re: Trees fouling BT line
22-03-2010 3:05 PM
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