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Traffic Management

cogent
Newbie
Posts: 4
Registered: 28-05-2015

Traffic Management

We signed up recently after escaping from Virgin Media's ADSL sale to Talktalk. We are fairly rural but our connection shows a line speed of about 7Mb and performed acceptably under Virgin, a few web tests currently show around 6Mb throughput, all good there. The trouble relates to what appears to be aggressive traffic management, when on Virgin we were able to easily stream Netflix at any time. Since we have moved it seems to be completely blocked? I have also noticed that some sites load quickly and fine whereas others do not load at all. It's pretty frustrating, why is this happening?
6 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 1,836
Thanks: 4
Registered: 24-07-2014

Re: Traffic Management

Hi and welcome to Plusnet and the forums,
I'd expect you to be able to use streaming (and web traffic) at those speeds all the time without issue.
Do you find the problems to be time specific? Do you have examples of the sites that you have problems with and those that work? That could be a DNS issue. What equipment are you using?
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
cogent
Newbie
Posts: 4
Registered: 28-05-2015

Re: Traffic Management

Thanks for the reply. The problem has so far not seemed to be related to the time. I have tried using both the normal DNS servers and Google DNS servers to no real difference to this particular issue. What I have noticed is that a basic web proxy will rectify the issue - as in a page that was struggling / hanging is then fine when I use something like kproxy.com. The router we are using is getting abit old in the tooth, I do have another one that I can try.
cogent
Newbie
Posts: 4
Registered: 28-05-2015

Re: Traffic Management

I will get some examples and post them up once I am home later this evening...
Plusnet Help Team
Plusnet Help Team
Posts: 1,836
Thanks: 4
Registered: 24-07-2014

Re: Traffic Management

Thanks for the update. I can't see it being the router to be honest if it all works through a proxy. I'm double checking your account, but didn't see anything obvious when I last looked.
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
cogent
Newbie
Posts: 4
Registered: 28-05-2015

Re: Traffic Management

Thanks plusnettony, I went back and had a good look at the router and I think it might have been dns related, after again reverting to automatic DNS and factory resetting the router, something appears to have sorted it from that, thanks for the help and for looking into it.  Smiley
Plusnet Help Team
Plusnet Help Team
Posts: 1,836
Thanks: 4
Registered: 24-07-2014

Re: Traffic Management

Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team