Total Confusion! Or: Who's fault is it?
Greetings. I'm here today because I'm frankly very confused. I signed up with Plusnet about two months ago, and my service still hasn't started. This is my member centre screen.
There was originally a date in the section "activating your line", but that's long since vanished. needless to say, I haven't recieved any e-mails or phone calls about the situation from Plusnet. Fair enough though, I haven't been charged any money (other than the initial fee) and the hardware is here ready to go, but I'm beyond confused and don't know who's fault it is.
Thanks in advance for any support. Apologies if this has been posted in the wrong place.
There was originally a date in the section "activating your line", but that's long since vanished. needless to say, I haven't recieved any e-mails or phone calls about the situation from Plusnet. Fair enough though, I haven't been charged any money (other than the initial fee) and the hardware is here ready to go, but I'm beyond confused and don't know who's fault it is.
Thanks in advance for any support. Apologies if this has been posted in the wrong place.
Hi Chaotikku,
I have just checked your account and it looks like you have been updated.
Jojo
I have just checked your account and it looks like you have been updated.
Jojo