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Topcashback declined

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MikeO
Newbie
Posts: 1
Registered: 3 weeks ago

Topcashback declined

Hi there

 

I joined Plusnet Broadband on 24 July 2018 and was expecting to receive £50 from TopCashback as I clicked through their site to join Plusnet.

 

When I checked my TopCashback account I saw that it had been declined by Plusnet.

I lodged a claim with TopCashback and they have a record that I clicked through their site to join Plusnet but I have still been declined because it has not been possible to confirm that I went through TopCashback.

 

Can you look into this for me and help resolve it?  I can see on this forum that other customers have experienced the same issues and you have managed to resolve it for them.

 

Many thanks

Mike