Too Slow for YouView
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- Re: Too Slow for YouView
Too Slow for YouView
24-01-2015 4:08 PM
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I have now had my broadband connected with Plusnet for 18 days and the speed I'm getting is ridiculously slow compared to TalkTalk.
With TalkTalk I got speeds between 1.8 & 2.1 but now I'm only getting around 1.2Mb/s if I'm lucky.
I have a YouView box and was able to use it to watch on demand TV such as 4OD and iplayer, but not any more !
I have tried two other routers but the speeds are just the same, I've also removed the face-plate from the BT socket and plugged the router in directly, but still the same slow speed.
Please don't expect me to go through the same rigmarole that other poor sods with the same problem have had to on here.
I'm no engineer, I'm a simple customer who expects to get the service I'm paying for, ie. the same speeds that I got with TalkTalk.
Is it perhaps the case that BT/Plusnet equipment is not as good as TalkTalk's ?
Matt
Re: Too Slow for YouView
24-01-2015 4:15 PM
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It is certainly the case that the equipment is different, it will also act differently (and in different timescales) to errors/interference.
Quote from: Matt53 Is it perhaps the case that BT/Plusnet equipment is not as good as TalkTalk's
As you have a long line interference is more likely to be a factor, but not necessarily so.
How different the equipment is depends on your exchange, which one are you on?
Re: Too Slow for YouView
24-01-2015 4:21 PM
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Re: Too Slow for YouView
24-01-2015 6:23 PM
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HPsauce, I'm on the Aberaeron exchange.
Hi,
tony8436 ,I've read your thread and I totally agree with you. Every time I see the Plusnet advert now I feel insulted and some what conned. I just hope Plusnet can do something to get me back to the speed I'm use to so I can watch on demand TV again. (and without the numerous loss of signal that I forgot to mention in my last post).
Matt
Re: Too Slow for YouView
24-01-2015 6:29 PM
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Hmm, that may be bad news.
Quote from: Matt53 HPsauce, I'm on the Aberaeron exchange.
According to Samknows you are one of the few exchanges on the "old" ADSL1 standard with BT and the ONLY alternative supplier is TalkTalk who will presumably have ADSL2+. See: https://www.samknows.com/broadband/exchange/SWAAI
Someone here may be able to confirm that and maybe even have information on when/if BT kit will be updated.
But if what I've found is correct then anything (including PlusNet) using BT equipment is likely to be slower than TalkTalk.
What speeds did PN quote beforehand? I can't imagine they would have promised to match TT though.
As for
the answer would appear to be yes.
Quote from: Matt53 Is it perhaps the case that BT/Plusnet equipment is not as good as TalkTalk's ?
Re: Too Slow for YouView
24-01-2015 6:48 PM
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As to what speed Plusnet quoted, I don't recall, I just assumed that a company that keeps proclaiming to "Do you proud" and "No compromise in service", would be the same OR EVEN BETTER THAN other ISP's, especially as Plusnet is owned by BT.
Matt
Re: Too Slow for YouView
24-01-2015 7:19 PM
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Re: Too Slow for YouView
24-01-2015 7:27 PM
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Please tell me where you keep finding this information because I can't find it on local coucil website, BT website, samknows or thinkbroadband. I would like to be able to keep an eye for myself on progress of any upgrades.
Re: Too Slow for YouView
24-01-2015 7:32 PM
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The OP can check his status here - http://www.superfast-cymru.com/where-and-when
Some people use this site for information (no idea how accurate it is) - https://www.telecom-tariffs.co.uk/codelook.htm
Re: Too Slow for YouView
24-01-2015 8:46 PM
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Quote from: AndyH I have access to certain information not in the general public domain.
How do you get this information, do you work for BT?
Re: Too Slow for YouView
24-01-2015 8:57 PM
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Re: Too Slow for YouView
24-01-2015 9:10 PM
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Re: Too Slow for YouView
24-01-2015 9:13 PM
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Re: Too Slow for YouView
24-01-2015 9:16 PM
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Re: Too Slow for YouView
24-01-2015 9:22 PM
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