Time lock on Internet Excess
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Time lock on Internet Excess
Time lock on Internet Excess
17-02-2018 9:39 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
For some reason I am unable to connect to the internet before 7am. Have I inadvertently set a timer and how can I rectify this. Any help gratefully received.
Re: Time lock on Internet Excess
17-02-2018 11:16 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Time lock on Internet Excess
17-02-2018 3:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@MA wrote:
Have I inadvertently set a timer and how can I rectify this.
I needed to read this twice to realise you said "Have I..." rather than "I have..." !!
Do you have any recollection of making changes to the router configuration? If not, then may be it is not the router and you need to look elsewhere.
What does "no connection" look like?
Exactly what do you do and what does / does not happen?
Is this a wifi or a wired connection to the router?
Is it literally at 06:59:59 you have no connectivity and at 07:00:01 you do?
Is there any parental access control software on your PC / device?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Time lock on Internet Excess