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Ticket

spike58
Newbie
Posts: 4
Registered: 08-05-2012

Ticket

Hi
I am  experiencing speed problems and have an ongoing question via help and support, is this the same as what I used to know as a "ticket"?
The reason I ask as I have received no communication from this question unless I ring the support number then things happen like tests and the latest was there is a fault and I have moved it to the correct pool.
If the question is being dealt with as a "ticket" anyone know how long I should be patient for?
Merry Xmas Spike
2 REPLIES
Moderator
Moderator
Posts: 26,919
Thanks: 1,730
Fixes: 131
Registered: 14-04-2007

Re: Ticket

a 'question' is still widely referred to as a ticket and yes they are the same.

Customer and Forum Moderator.

spike58
Newbie
Posts: 4
Registered: 08-05-2012

Re: Ticket

Thankyou strat