Ticket system is only as good as the person who replies to it
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Ticket system is only as good as the person wh...
Ticket system is only as good as the person who replies to it
03-03-2010 5:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'll say no more but same again today
Could someone help with regard to Ticket ID: 32307823
It's about getting some info about line resyncs during the 10 day line retrain, which had to happen in order to get the noise margin reset.
Re: Ticket system is only as good as the person who replies to it
03-03-2010 5:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Why don't you ask the question here, on the off-chance that some helpful peep might know the answer.
Re: Ticket system is only as good as the person who replies to it
03-03-2010 7:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote Often the reply can only be as good as the question.
That's true
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
The query regards having access to my account and obtaining line info (date and time of resyncs) from it
Thanks anyway
Re: Ticket system is only as good as the person who replies to it
04-03-2010 11:09 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
There's a new ticket on your account with the details on it, and some education heading out that way shortly. Hope that helps.
Re: Ticket system is only as good as the person who replies to it
04-03-2010 2:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Alastair
Re: Ticket system is only as good as the person who replies to it
04-03-2010 4:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Ticket system is only as good as the person who replies to it
04-03-2010 4:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Ticket system is only as good as the person who replies to it
05-03-2010 1:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks and I've replied to your ticket comment again regarding a noise margin reset, a pity it has to involve another 10 day line retrain
Regards,
Alastair
Comms Team, need confirmation to my ticket reply
05-03-2010 3:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks,
Alastair
Re: Comms Team, re. ticket reply to Matt
05-03-2010 4:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Ticket system is only as good as the person who replies to it
05-03-2010 4:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Ticket system is only as good as the person who replies to it
05-03-2010 5:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks
Alastair
Re: Comms Team, re. ticket reply to Matt
05-03-2010 5:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks,
Alastair
Re: Comms Team, re. ticket reply to Matt
08-03-2010 10:07 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Will the noise margin be reset in the time window as per my reply to Mand last Friday?
Thanks
Alastair
Re: Comms Team, need confirmation to my ticket reply
08-03-2010 1:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Ticket system is only as good as the person wh...