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Ticket raised on sat 15/03

lesleyann
Newbie
Posts: 1
Registered: 05-08-2007

Ticket raised on sat 15/03

How do I keep track of a ticket  that has been raised on my slow broadband speed. I have no idea what progress is being made or even if the fault is being looked at. I don't even have a number. Very unhappy. Cry
2 REPLIES
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Moderator
Moderator
Posts: 26,441
Thanks: 1,469
Fixes: 87
Registered: 14-04-2007

Re: Ticket raised on sat 15/03

Have you had a look here https://www.plus.net/wizard/?p=search

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: Ticket raised on sat 15/03

I'm going to reply to your ticket now, it's not a fault but down to the usage allowance on your account.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff