cancel
Showing results for 
Search instead for 
Did you mean: 

Ticket raised on sat 15/03

lesleyann
Newbie
Posts: 1
Registered: ‎05-08-2007

Ticket raised on sat 15/03

How do I keep track of a ticket  that has been raised on my slow broadband speed. I have no idea what progress is being made or even if the fault is being looked at. I don't even have a number. Very unhappy. Cry
2 REPLIES 2
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: Ticket raised on sat 15/03

Have you had a look here https://www.plus.net/wizard/?p=search
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Ticket raised on sat 15/03

I'm going to reply to your ticket now, it's not a fault but down to the usage allowance on your account.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.