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Ticket raised on sat 15/03

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lesleyann
Newbie
Posts: 1
Registered: ‎05-08-2007

Ticket raised on sat 15/03

How do I keep track of a ticket  that has been raised on my slow broadband speed. I have no idea what progress is being made or even if the fault is being looked at. I don't even have a number. Very unhappy. Cry
2 REPLIES
Moderator
Moderator
Posts: 27,329
Thanks: 1,892
Fixes: 173
Registered: ‎14-04-2007

Re: Ticket raised on sat 15/03

Have you had a look here https://www.plus.net/wizard/?p=search

Customer and Forum Moderator. Windows 10 Firefox 63.0.3 (64-bit)

Community Gaffer
Community Gaffer
Posts: 17,680
Thanks: 665
Fixes: 166
Registered: ‎05-04-2007

Re: Ticket raised on sat 15/03

I'm going to reply to your ticket now, it's not a fault but down to the usage allowance on your account.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff