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Ticket Closed Accidentally

Finguz
Grafter
Posts: 397
Thanks: 1
Registered: ‎21-02-2013

Ticket Closed Accidentally

Hi, I've managed to inadvertently close my ticket ( Question #75784265 ), with the assistance of the cat. I would be very grateful if someone could re-open it.
Thanks in advance  Roll eyes
4 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Ticket Closed Accidentally

I don't think they can - you would need to start a new one referring back to the closed one
Plusnet Help Team
Plusnet Help Team
Posts: 13,631
Thanks: 262
Fixes: 76
Registered: ‎27-04-2007

Re: Ticket Closed Accidentally

Quote
you would need to start a new one referring back to the closed one

Was just about to advise the same, as the last action was us passing it back to you with an update if you can also add any relevant questions you might have  to the new ticket too please.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Community Veteran
Posts: 2,568
Thanks: 177
Fixes: 2
Registered: ‎27-05-2011

Re: Ticket Closed Accidentally

youve got one these sort of cats then http://catsonrouters.com/  Grin
To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
Finguz
Grafter
Posts: 397
Thanks: 1
Registered: ‎21-02-2013

Re: Ticket Closed Accidentally

Yes, however this one seems to prefer keyboards  Grin
Thanks guys ^.