Thomson TG585 v7 - No wireless connection
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- Thomson TG585 v7 - No wireless connection
Thomson TG585 v7 - No wireless connection
02-08-2010 10:58 PM
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I have just switched to PlusNet and after having initial problems connecting at all due to a problem with the authorisation of the username and password which were rectified, I now can't connect wirelessly using the Thomson TG585 v7 router.
I have a Dell pc that has Windows Vista operating system which gets used all over the world to connect wirelessly and have never had any problems. I currently connect to Plusnet using the ethernet cable which works absolutely fine. When I try and connect in wireless mode the pc either finds the Plusnet wireless connection with a full signal but won't allow me to connect (even though the diagnosis states there is no problem) OR it can't find the signal at all.
I have checked the pc's Firewall settings, any interferring signals, security settings, password etc and there is no reason why I shouldn't be able to connect apart from the fact that there is something wrong with the router.
Does anyone else have any ideas at all please....I'm clueless!!
Cheers!
Re: Thomson TG585 v7 - No wireless connection
03-08-2010 7:02 AM
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Re: Thomson TG585 v7 - No wireless connection
03-08-2010 7:57 AM
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Re: Thomson TG585 v7 - No wireless connection
03-08-2010 1:16 PM
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Re: Thomson TG585 v7 - No wireless connection
03-08-2010 6:08 PM
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Ben, if I send it through to you which address should I use?
Re: Thomson TG585 v7 - No wireless connection
04-08-2010 9:13 AM
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Plusnet
Internet House
2, Tenter Street
Sheffield
S1 4BY
Ta.
Re: Thomson TG585 v7 - No wireless connection
04-08-2010 9:27 PM
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Re: Thomson TG585 v7 - No wireless connection
05-08-2010 1:23 PM
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Follow the instructions here http://community.plus.net/library/hardware/how-to-upgradedowngrade-the-firmware-on-the-thomson-585v7...
I have also found that trying different wifi channels can help find a stable set up once you have altered your firmware.
Re: Thomson TG585 v7 - No wireless connection
06-08-2010 1:13 PM
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Had intermittent problems with my wireless side of the router so went to check.
Having logged on to my router, it shows Software Release: 8.2.23.0 Software Variant: GX Boot Loader Version: 1.0.0 Product Code: 36588280 Board Name: CANT-P
Where do I check the "firmware"?
Re: Thomson TG585 v7 - No wireless connection
06-08-2010 1:42 PM
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Re: Thomson TG585 v7 - No wireless connection
06-08-2010 2:02 PM
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So when Brabus says "Try upgrading the router to firm ware version Version 8.2.6.5 firmware" to help with wireless difficulties, does he mean that firm ware version Version 8.2.6.5 firmware is "newer" than 8.2.23.0 software variant. I always read these version details as 8.2.23.0 being higher/later/more up to date than version 8.2.6.5?
Quote from: BRABUS Try upgrading the router to firm ware version Version 8.2.6.5 firmware (Plusnet branded), this has worked for me and a few friends who have also had the same issue you describe.
Follow the instructions here http://community.plus.net/library/hardware/how-to-upgradedowngrade-the-firmware-on-the-thomson-585v7...
I have also found that trying different wifi channels can help find a stable set up once you have altered your firmware.
Is this not true in this case or is the suggestion that 8.2.6.5 is the best version to use?
Re: Thomson TG585 v7 - No wireless connection
06-08-2010 5:28 PM
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