Thomson 585 - dead, rapid flashing lights

[#1]

My Thomson 585 has ceased to work, and has just 3 rapid flashing lights. 
Just failed in service - any ideas?

[#2]

Try doing a factory reset.
It may well be dead, but that could possibly help.

[#3]

Reset, but still dead  
Do they come with a warranty?

[#4]

Yep, there's a 12 month warranty.  Hae you had it for longer than that?

[#5]

Just since April this year.

[#6]

THanks.
I've sent out a returns bag.  Should be with you in a couple of days.
All being well it should come with a new router too!

[#7]

Many thanks

[#8]

Quote from: Jameseh

I've sent out a returns bag.  Should be with you in a couple of days.

James, I didn't receive anything.

[#9]

The King has left the building. 

[#10]

Nooo 
I should pay more attention.

[#11]

The router was dispatched on the 5th, can you PM me the address you wanted it sending to and I'll see if it matches what we have? I'll sort out another one to be dispatched too once I've got that info.
Thanks.

[#12]

Quote from: Chris

The router was dispatched on the 5th, can you PM me the address you wanted it sending to and I'll see if it matches what we have? I'll sort out another one to be dispatched too once I've got that info. Thanks.

Still didn't get anything - I'll PM you now.