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Thompson TG585 reports DNS issue

moodymark
Newbie
Posts: 9
Registered: 20-09-2011

Thompson TG585 reports DNS issue

Hi folks, when I go the my router "page" and run the connection test under:
"Home > Broadband Connection > Internet Services > Connectivity Check"
It reports that the DNS is down, but I can access websites on two difference PCs through the connection. Why am I seeing this and how does it diagnose this? I can run nslookup queries ok using either server

Test Results
Test Succeeded DSL
Test Succeeded ATM
Test Succeeded PPP
Test Succeeded IP
Test Failed Internet
Enabled/OKConnectivity to Gateway (195.166.130.71)
Disabled/Not OKConnectivity to DNS Server 1 (212.159.6.10)
Disabled/Not OKConnectivity to DNS Server 2 (212.159.6.9)

2 REPLIES
Community Veteran
Posts: 38,423
Thanks: 1,008
Fixes: 58
Registered: 15-06-2007

Re: Thompson TG585 reports DNS issue

It's a known router reporting glitch - ignore it
moodymark
Newbie
Posts: 9
Registered: 20-09-2011

Re: Thompson TG585 reports DNS issue

Ok fair enough  Smiley
Do these devices need regular power cycles every week or so? Im asking as Its a new connection so there may have been some line tuning going on but I noticed the connection seemed to be stalled the other day, every webpage request was timing out and no responses to pings / nslookups etc. The only thing that cleared it was a power cycle of the device.