This is horrible
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- Re: This is horrible
This is horrible
05-01-2010 6:53 AM
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My current speed is 2592kbps before i was getting 8128kpbs on the downstream connection speed.
I was reading the forums a week ago ,some people had similar problems, hoping it would get sorted out soon.
Lets get this straight, there is nothing wrong in my house, nothing has changed, no equipment has been replaced, everything is exactly the same.
So why would i be getting these horrible speeds, something to do with the new ADSL+2 thats come out recently?
Please could a tech take alook at the connections, its either you guys or BT.
All the best
Re: This is horrible
05-01-2010 7:13 AM
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Download speedachieved during the test was - 1768 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2592 Kbps(DOWN-STREAM), 192 Kbps(UP-STREAM)
IP Profile for your line is - 2000 Kbps
But as i stated before i was getting between 6mb and 8mb downstream speeds.
Re: This is horrible
05-01-2010 8:22 AM
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It's best not to rule anything out to start with, your filters or router could have developed a fault for example.
Some information that will help others to assist you is:
1) Stats from your router, see here http://www.kitz.co.uk/adsl/frogstats.php if you don't know how to get them
2) Is there any noise (crackling etc) when you make phone calls?
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: This is horrible
05-01-2010 8:54 AM
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No noise what so ever on the phone line.
I have attached the stats from my router.
Re: This is horrible
05-01-2010 9:13 AM
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Is your router plugged in to the master socket and is that the only extension? If the answer to either of those is no you need to plug the filter in to the test socket inside the master socket and post the stats you get from there. The reason for this is that the extension wiring can act as an aerial and pick up interference from other electrical equipment, even if the extension is not being used. Also to check is if you have recently started using any different electrical items which could be generating interference.
I'd also go with adiewoo on the need to eliminate a fault having developed with your router or filter. Unfortunately it's not that uncommon, so if you could borrow a filter and router to test and compare the stats that would be good.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: This is horrible
05-01-2010 9:26 AM
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I think the problem is with the line speed been set to low.
Re: This is horrible
05-01-2010 10:31 PM
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Re: This is horrible
05-01-2010 11:03 PM
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You should be comparing the sync speed, attenuation and noise margin. Only after around 3 days syncing at a higher speed will BT raise the IP Profile and only then will you see the faster speed on a speed test.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: This is horrible
05-01-2010 11:07 PM
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How can i contact there support, this is just not on, is there a number or email address?
Re: This is horrible
06-01-2010 11:24 AM
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If not then you need to complete the fault checker at http://faults.plus.net and we can get this raised to our suppliers for you, there is definitely something amiss somewhere.
Re: This is horrible
06-01-2010 9:45 PM
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Here is my results from the speed tester....
These are the basically the same results i have been getting since mid december, before i was getting 8MB speeds constantly, but not anymore
Download speedachieved during the test was - 1759 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2592 Kbps(DOWN-STREAM), 96 Kbps(UP-STREAM)
IP Profile for your line is - 2000 Kbps
Re: This is horrible
07-01-2010 9:09 AM
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Re: This is horrible
07-01-2010 1:40 PM
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Re: This is horrible
07-01-2010 1:54 PM
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Re: This is horrible
07-01-2010 6:27 PM
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