This is beyond ridiculous! Speed drops!
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- Re: This is beyond ridiculous! Speed drops!
This is beyond ridiculous! Speed drops!
01-09-2013 6:59 PM
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Re: This is beyond ridiculous! Speed drops!
01-09-2013 7:09 PM
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Quote from: ashrafmiah93 my new flat which is in the same estate as my previous home so Internet speeds should be exactley the same.
I'm sorry but that is just not true. Assuming your equipment is working properly then your internet speed depends on the length of the line between your house and the telephone exchange and the amount of radio frequency noise/interference on the line. The former might be much the same throughout your estate, but not necessarily. The latter can vary tremendously and can be down to local factors under your control (for example you forgot to fit an ADSL filter on the Sky box) or completely out of your control (your neighbour has some faulty electrical equipment).
If you post the stats from your router then we can see what the problem might be.
Re: This is beyond ridiculous! Speed drops!
02-09-2013 3:34 AM
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Re: This is beyond ridiculous! Speed drops!
02-09-2013 9:06 AM
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Then copy and paste them into your post
Re: This is beyond ridiculous! Speed drops!
02-09-2013 1:59 PM
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Currently your profiles on BTs and our side are matching at around 5.3Mb/s - please let us know if this isn't what you're seeing, and also please advise what sorts of speeds you were seeing in the previous flat?
Re: This is beyond ridiculous! Speed drops!
03-09-2013 3:04 PM
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DSL Connection
Link Information
Uptime: 7 days, 21:50:05
DSL Type: G.992.1 annex A
Channel mode: Fast
Maximum Bandwidth (Up/Down) [kbps/kbps]: 1,096 / 6,048
Bandwidth (Up/Down) [kbps/kbps]: 1,056 / 6,048
Data Transferred (Sent/Received) [kB/GB]: 0.00 / 89.80
Output Power (Up/Down) [dBm]: 12.5 / 19.0
Line Attenuation (Up/Down) [dB]: 22.0 / 37.0
SN Margin (Up/Down) [dB]: 11.0 / 8.5
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 65,539 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 131,108 / 0
FEC Errors (Up/Down): 42 / 0
CRC Errors (Up/Down): 923 / 22,665
HEC Errors (Up/Down): 53 / NA
Quote from: Matt Hi there,
Currently your profiles on BTs and our side are matching at around 5.3Mb/s - please let us know if this isn't what you're seeing, and also please advise what sorts of speeds you were seeing in the previous flat?
When my internet is running as normal yes between 4-5MB is what I get. In my previous flat which is 2 flats away from me in the same block of flats I got 8MB speeds and 98% of the time it remained that way and please believe that im not just saying that. My ideal situation is to stay with plusnet their prices are unmatchable in my opinion and to be honest when it runs smoothly im really happy with the service hence why i didnt switch ISPs. Its moments like im having now i get really frustrated with. I remember the first month after my package change i actually managed to join friends online on Grand Theft Auto 4 which i could never do before due to port issues or whatever so something during that period was the best iv had in 2 years. Until now it went back to normal so yes there is a solution since ive experience it running perectly.
Re: This is beyond ridiculous! Speed drops!
03-09-2013 5:13 PM
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Re: This is beyond ridiculous! Speed drops!
04-09-2013 12:51 AM
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Re: This is beyond ridiculous! Speed drops!
04-09-2013 7:17 AM
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Quote from: spraxyt It looks to me like you are on a 21CN WBC connection but connecting using the ADSL1 protocol.
I am curious to know how you figure that out. Is it possible to get such a high upstream speed on ADSL1 protocol?
Re: This is beyond ridiculous! Speed drops!
04-09-2013 8:15 AM
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here:
Quote DSL Type: G.992.1 annex A
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: This is beyond ridiculous! Speed drops!
04-09-2013 8:36 AM
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Quote from: ashrafmiah93 The flat i live in is newly refurbished if that makes a difference.
That could be significant if they messed about with the telephone extensions!
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: This is beyond ridiculous! Speed drops!
04-09-2013 9:12 AM
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Quote from: dvorak G.992.1 is ADSL for ADSL2+ you'd expect to see G.992.5
here:
Quote DSL Type: G.992.1 annex A
Could that be why my net is messing about? How do I fix it then?
Re: This is beyond ridiculous! Speed drops!
04-09-2013 9:17 AM
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Either your line was provisioned on ADSL1 or there is a problem on your line that means ADSL2+ and ADSL2 don't work well and it has automatically dropped back to ADSL1.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: This is beyond ridiculous! Speed drops!
04-09-2013 3:11 PM
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Re: This is beyond ridiculous! Speed drops!
04-09-2013 4:38 PM
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Modify is placed to move you up to ADSL2+, it'll complete tomorrow for you. Hope it improves the speed.
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