The BT speedtester is still broken

[#1]

Use the logon name that is in your router configuration, i.e. the broadband logon name such as fredblogs@plusdsl.net

[#2]

Try username@plusdsl.net where username is your Plusnet user name.

[#3]

thank you for that.  work a treat, more than i can say about my connection speed.  but that another issue

[#4]

You mean the BT speedtester worked for you? 

[#5]

I could not get the BT speedtester to work with FF3 but it was fine with IE7.
SW.

[#6]

Quote from: axisofevil

You mean the BT speedtester worked for you?

It does work - eventually, but it's a pain having to keep trying
Why doesn't BT sort this problem out?

[#7]

Because of poor speeds, for the past 18 months, I have tried most days, at around breakfast time, to use BT speedtester, so that I have consistent data to report.
I have Xp Pro and always used latest updates for everything. In Aug 2007 suddenly I could no longer run the test in FF2 (ok in IE) and got the exception that was mentioned at the beginning of this thread. After enquiring on many sites I eventually solved the problem by uninstalling the lastest Java JRE, clearing out any ref to Java in the registry and reinstalling build 1.5.0_08-b03 (otherwise known as JRE 5.0 update 8). Certainly any build 6 and above failed. I have not 'crept' forward beyond update 8, but if I remember correctly, update 15, for version 5  (the last update before version 6) failed.
If you want an older version of Java try  http://java.sun.com/products/archive/ ;
This situation is appalling considering BT's speedtester pages say that it runs in FF and that you should have the latest version of JRE. I thought that the problem might be solved when FF3 came out, but it wasn't, and because of other problems using FF3 (see below) I returned to FF2 and old JRE. 
I have also returned from FF3.01 to 2.0.0.16 as I found that the format of the Orange webmail pages did not display properly. Again this is not a problem with IE. When I complained to Orange, they just respond that they do not support FF. In addition Orange have 'updated' their webmail pages (mid Aug 08) and the display in IE or FF is a complete mess with similar pages (eg Inbox Spam etc) not displaying in a similar manner with Icons missing and text/text boxes 'jumping' about the screen!

[#8]

that a good analysis.
My wife Uses Weight Watchers web site, that is horrible, complained to them that it dosnt work correctly with FF3, they said we have only tested it with FF1

[#9]

There are still a few webpages around designed to serve up non-compliant HTML to suit the tastes of Microsoft Explorer.

[#10]

I'm not having any trouble with FF3 but if you are and you want to view a page in IE you can download a plug-in to FF3.  On the odd occasion a page won't view well in FF3 I just click the IE plug-in and it converts the page immediately.  Have a look at:
https://addons.mozilla.org/en-US/firefox/search?q=IE+tab+&cat=all

[#11]

I have not been able to run the BT Speedtester for many months.
Each time I try, it tells me that my telephone number is invalid and can't be authenticated.
I've tried with IE, Opera and Firefox. They're all the same.
Keith

[#12]

Yep - Just tried BT Speed test - as the PN test is giving me a mere 269 kps d/l - Sure this is wrong!
BT test did eventually run, then stalled at 96% and froze at that

[#13]

This thread has been running since the middle of August.  In that time many people have complained about the BT speedtester causing problems.  Please, can someone from Plusnet raise this issue with BT and see if it can be sorted out?

[#14]

This problem has existed for many months/years 

[#15]

I dont know what you lot do wrong, it works for me.  I did have Java trouble a couple of months ago
Results Image not loaded
Test1 comprises of Best Effort Test: -provides background information.
    Your DSL connection rate: 8096 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 7000 kbps
    Actual IP throughput achieved during the test was - 5757 kbps